**** Hotel in Bali
Urgently Needed!!!
FRONT OFFICE MANAGER
Responsibilities:
Supervision of the front office staff, from maintaining proper cash control to guest service
standards on a day-to-day basis
Attend to Guests â enquiries, requests, complaints and compliments
Monitor departmental costs to ensure performance against budget
Ensure proper training and procedures are in place to ensure provision
of quality services
Attend to crisis or emergency situations and perform service recovery
Record the details of events in Duty Manager Log Book and to take
necessary actions
Supervises Reception personnel to ensure optimum occupancy and average
room rate for purpose of maximizing revenue.
Monitors Front Office personnel to ensure guests receive warm
attention and personal recognition.
Informs other operating departments, notably Housekeeping of all Front
Office matters that concerns them.
The ability to display a high degree of professionalism and integrity
as befitting a member of management.
Requirements:
A relevant Degree in Hospitality
Minimum five years hotel experience, specifically in Rooms Division
Department.
Demonstrated supervisor skills; good judgment and common sense.
Computer literate with knowledge of a variety of computer software
applications, including the Fidelio is more advantage.
Superior written and oral communication skills.
Excellent organizational and time management skills, with the ability
to set priorities for self and others.
Send CV and Recent Photograph to
hrd.assist@gmail.com
Thank You
Yoyo
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