VACANT POSITION
Job Title : Client Leadership Service Assistant
Department : Client Leadership
Job Summary:
Maintain a client service orientation by managing day-to-day administration
of client service and coordinating on analysis and reporting of assigned
research projects.
Client Servicing
§ Maintain an accurate, complete, up-to-date and insightful client business
profiles to be shared with senior management.
§ Serve as primary contact to client contacts on ad-hoc analyses and
understand and respond to questions on content, basic data issues/questions,
report generation, etc.
§ Assist senior staff in delivering quality services to clients and ensure
the services provided to clients are timely and precise according to client
business needs and specifications and at the same time meeting the company's
quality standards.
§ Unsupervised on-site presence which includes responsibilities on data
requests, technical basic support and analysis.
§ Communicate client needs to appropriate team members.
§ Provide "in office" research, administrative and operational support to
senior staff.
§ Be directly accountable for work conducted for their nominated clients in
terms of analyses, charting, etc.
§ Ensure client service deliverables are aligned with the regional client
service standards.
Functional / Technical
§ Maintain an accurate and up-to-date knowledge on research techniques and
applications.
§ Provide value-added analyses and respond to special requests.
§ Integrate multiple data sources to answer business issues.
§ Manage assigned project independently.
§ Perform quality checks on all reports for alignment to request, accuracy
and correctness.
§ Ensure standard operating procedures within area of responsibility are
observed.
§ Recommend improvements in work processes within area of responsibility.
Typical Position Pre-requisites:
§ S-1 from reputable university (background major are not limited.
Graduates from computer sciences, mathematics, economics, marketing,
industrial engineering, social engineering, communications, etc can be
eligible).
§ fresh graduates with strong analytical & numeric ability, knowledge in
computer HWSW with sociable attitude that can work with others
§ Minimum 1 years experience in multinational company environment.
§ Familiar with Media Industry especially Television Industry.
§ Entry level knowledge of research techniques and methodologies.
§ Working knowledge of common Microsoft Office applications.
Please send your application letter and resume to:
HRD Department - AGBNielsen
<mailto:recruitment@id.agbnielsen.net> recruitment@id.agbnielsen.net /
dwi.yuni@id.agbnielsen.net
Put the position code CL in the E-mail Subject
Regards,
Dwi Yuni Arsih
Nielsen Audience Measurement
Indonesia
+62-5212200 ext 329
<http://www.agbnielsen.com> www.agbnielsen.com
<http://www.nielsen.com>
nielsen
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