[JobFair-Indonesia] Vacancy as Customer Care Frontliner

 

PT Holcim Indonesia Tbk is one of the biggest cementcompanies in Indonesia with the distinguished advantage of integratedbusinesses in ready-mix concrete and aggregate - provides a working environmentthat encourages personal & professional development skill. We seek highcaliber professionals to join our team.

Customer Care Frontliner (CCF)

Responsibilities:

To assist, supervise,monitoring and give information to customer that enhance and promote excellentand consistent customer experience by identifying and analysing various typesof consumer behaviours in order to ensure and guarantee customer satisfactionand loyalty to Holcim Indonesia'sproducts, services and brands.

Requirements:

• Experience :
• At least 1 in Customer Service or Call Center
• Has experience in Hospitality industries, Airlines, Telco or Banking
• Has an excellence communication skill
• Able to complaint handling
• Team player person and enjoy teamwork
• Willing to work shift
• Computer literacy:
• MS Office and Call Center applications would be an advantage
• Language:
• Good communication skills in Bahasa and English ( oral and written )

Send CV to:
Recruitment-idn@holcim.com

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